What are academic concessions?
- Adjustments or accommodations for students facing unforeseen challenges
- Address issues like illness, family emergencies, or conflicting commitments
- Help students meet academic obligations despite facing barriers beyond their control
- Examples of concessions include deadline extensions, exam rescheduling, or alternative assignments
What soft skills did you demonstrate in processing academic concessions?
- Problem-solving: Assessing students' unique situations and determining fair accommodations
- Empathy: Understanding the challenges students face and responding with compassion
- Policy navigation: Balancing fairness with flexibility & equity within academic policies
- Collaborative problem-solving: Working with others to find the best solutions
What hard skills did you demonstrate in processing academic concessions?
- Proactively led redesign of academic concessions submission form for Robert H. Lee Graduate School
- Identified outdated platform (webforms.ubc.ca) and transitioned to Qualtrics for improved efficiency
- Streamlined submission process and standardized data collection
- Implemented customized email triggers with piped text
- Increased automation of data reporting & improved staff tracking system for concession requests on back-end
Test the survey below & put in a real email to receive an automated email trigger. If you would like to use a test email, you can make one here.
Click Here to Open Survey in a New Tab